I would like to start off by saying I am a former postal employee of 11 years. Currently I work in Newington and had to use this facility. The staffing at the front window are so unprofessional and rude. I think It took them 5 minutes to attend to me while they looked in there cell phones. Then when they did there attitudes where disgusting and maybe due to there age but I was also young and would of never of acted in there manner. Hopefully the postmaster can get that under control for a better customer service experience.
The postal worker that delivers mail here has a tendency to shoot packages at the door. You are alerted to your delivery from the insanely loud bang against the plexiglass of the lower portion of your screen door. If you try to call the Lowry Place, Newington Post Office, you get a couple of rings and a loud buzz but no human. Today my package had a bolt in it to unlock my tire nuts. Good thing my door wasn't glass!!! The worst deliveries ever!
Lot's of negative reviews of this place, I got a busy signal on the first call but second call they patched me through, guy was cheerful, took two tracking numbers down without needing me to repeat (seriously think about how impressive that is) and confirmed my packages arrived that morning and were both put out for deliver AND gave me an estimated time they would get to my place. Only downside is the reason I had to call them was because the online tracking was not updated.
I found out last night by phone that I was invited to a bridal shower tomorrow. The invitation had 147 instead of 149 for street address. It had my name on the envelope. No one lives at 147 but the post office decided to send the invitatation back to the bride 1 month later! If I could rate honestly I would give Zero ⭐️
Horrible service. Just received notice in an email that they tried to make a delivery to my home and left a notice. Thing is.... I've been home all morning and there is no notice on my door. Either they didn't look at the address, didn't feel like working on Sunday or they just don't care. I'm betting on all three. We tried to use them from a passport but their 'passport person' was never in. Horrible, horrible, horrible post office.
United States Postal Service is a US Post Office based in Newington, Connecticut. United States Postal Service is located at 75 Lowrey Pl, Newington, CT 06111, USA.
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