Our go to lunch spot. Catered for business lunch. Excellent food. Fresh. Good coffee and lemonade.
Disgusting lettuce on the Mediterranean ...just offensive for an $8 sandwich. Lettuce is clearly days old and turning black .. Too late already back at my office And almost no cheese... Kinda grossing me out that I ate the first half without looking.
This Panera is usually very busy during lunch but the crowd has always been handled well while I have been there. Food was good too and tasted fresh. This is a cozy Panera as well. Love the hazelnut coffee!!
Staff was surly. I waited, in a hurry because work, didn't bug them. Three people visibly working on lunch setup but no sign of my drink being made. I still just quietly waited. Had a lady finally say my latte was almost ready. I said I ordered a mocha. She turned and said "it's the only latte on my menu, whatever." The drink came. I picked it up. The cup and cupholder were sticky. Super sticky. I stopped to try to deal with this problem. My box with my donut fell out of my hands and rolled across the floor. I suppose I should be glad I didn't spill the drink. No one came out to help, no employee said anything. There were two behind the counter that saw the pastry fall. I'm easy going. But I will not come back here. I don't have time to stop anywhere else. I paid for breakfast, got attitude, sticky hands and had to throw out the donut I paid for. Service is about serving not about being arrogant. They could have made the morning brighter with a simple smile, instead attitude and avoidance.
Use the Panera App to order, or be disappointed. There has been a problem - consistently - unless we use the App. Wrong item. Wrong price. Something. Save yourself the trouble and avoid the people at the register. Use the Panera App and just go in to pick up your order. I don't like to think that they don't care...perhaps they're not paid enough, or not trained well, I don't understand.
Panera Bread is a US Bakery based in Newington, Connecticut. Panera Bread is located at 3120 Berlin Turnpike, Newington, CT 06111, USA.
Please contact with Panera Bread using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Panera Bread opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.