Excellent service! Really happy with the work done.
Very good idea to get informed about the progress of the repair.
High quality autobody repairs and great customer service. Lifetime warranty repairs
Last update was jun 9 I would like to have more often info
Now, a message to the owner. I sure hope the people that work for you are getting a nice Christmas Bounus
My car was hit 4/17 and had some serious rear end damage. From the time I brought the car in, until the time I picked it up, Dan and Mike kept me up to date on how the progress was going. Mike would email me pictures of updates, showing me the progress of the repair. Mike and Dan took care of dealing with the insurance company and even handled my car rental. When I didn't like the car that was rented for me, they called Enterprise and got me something more suitable. Mike and Dan are very professional and worked very hard to make sure I was happy. All my calls and emails to them were returned in a timely manner. I couldn't ask for better customer service. When my repair was complete, Dan told me if I found any issues with the repair, bring it back, and it will be addressed. Found one small issue and Mike made sure it was taken care of.
Now, let's talk about the guys in the shop, the guys on the front line that make these repairs possible. I don't know who worked on the car, but these guys (or ladies) made my car look great. I was was a little nervous because of the severe damage, but they did an amazing job.
I just received my Santa Fe back. The workmanship was very good but my car was extremely dirty. You would think with the amount of money charged for this repair that the car would be at least washed before I pick it up.
Turnpike Motors has been in business for many years. They haven't been in business this long because they are just average. I would highly recommend this body shop and will continue to use them whenever I need them.
Thoroughly disappointed in this business. I made an appointment to have my car worked on 3 weeks ago, gave them the paperwork I received at the time from Allstate, called again this morning to make sure we were all set, and was told we were good to go. I rearranged my schedule to be able to drop the car off. When I brought the car in this afternoon they told me that as of this last Friday they no longer accept Allstate and refused to work on my car! If you have Allstate Insurance don't bring your car here. You will only be disappointed like I am right now. They lost a customer in me today and I will never recommend them to anyone. In my opinion they provide extremely poor customer service. I gave them a 1 because I couldn't give them a 0.
Turnpike Motors Auto Body is a US Car Repair based in Newington, Connecticut. Turnpike Motors Auto Body is located at 2550 Berlin Turnpike, Newington, CT 06111, USA.
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